Firstsource Solutions reviews about "pay"

Low salary for agents leads to high attrition, low employee morale, and difficulty in retaining skilled employees. High employee turnover due to low compensation.

1)Management never takes action for the issue employees are facing 2) leaves issue ( only gets approved for the close ones of the management) 3) many more issues can't list all of them

* Poor pay relative to workload and responsibilities. * Inconsistent pay across grades, with little transparency or fairness. * Excessive micromanagement that undermines trust and autonomy. * A culture of constant disciplinary threats rather than support and development. * Negative workplace atmosphere that impacts morale. * Unequal treatment of colleagues, with inconsistent standards applied across teams. * Senior management decisions often have a damaging impact on staff and workplace culture. * HR is largely ineffective and offers little meaningful support to employees. * The Head of People lacks the people skills expected of the role and is often unhelpful when issues are raised. * Limited confidence that employee concerns will be listened to or acted upon.

Leave policy not satisfactory, pay-appraisal getting deal

Salary and benefits are often considered average compared to competitors. Some employees report management and communication issues.

​Salary Growth & Appraisals: Many employees note that the starting pay is basic/low for the workload, and annual appraisals or increments take a long time to materialize. ​Inconsistent Management: Depending heavily on your luck with your specific Team Leader (TL) or Manager, some experience micro-management or perceived favoritism. ​Repetitive Tasks: The nature of the workflow can quickly become monotonous over an extended period.