Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Smartsheet

      Engaged Employer

      Smartsheet reviews

      Compare reviews

      3.3

      44% would recommend to a friend

      (1,288 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.6

      Senior management

      Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Dec 22, 2022

      Don't waste your time, work for Monday or Asana

      Demand generation
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Company is at positive cash flow - Market leader position - HQ Marketing has lots of open minded people although they've been with Smartsheet a long time. - Lots of greenfields to test: the company is surprisingly very immature the way they operate.

      Cons

      - Poor leadership, full of political agenda: I was a victim of the political power play between HQ and APAC. - Competing culture with overlapping roles and responsibilities: You're set to fail unless you're in favour of the leadership. - Toxic culture in APAC: it's clear who's running the show. The bullies are rewarded for their behaviour, the rest are loosing their jobs. The local HR is there for the upper management. - They don't eat their own dogfood - local marketing lead uses Asana to plan her projects. - To be honest, Asana is a much better product and workplace than Smartsheet.

      avatar
      Smartsheet Response
      3y
      Thank you for sharing your feedback. We’re proud of the leadership position we hold in our market and the incredible people who got us here – I’m glad to hear this had a positive impact on your experience. We absolutely love our product, and all organizations across Smartsheet use it to move the needle every single day. We know that our success is dependent on more than just a great product, but on the trust we build between employees and leaders across all our international teams. My goal is to create a culture of belonging in the Marketing org with a specific focus on collaboration, innovation and trust. I’m disappointed to hear this wasn’t your experience and I’d like to learn more. I encourage you to reach out to people@smartsheet.com to share more details. Thank you for your time at Smartsheet and again for your feedback. – Andrew Bennett, Chief Marketing Officer
      3.0
      Jul 16, 2023

      Good product, nice people, can be a bit of a sales grind.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Product provides great solutions for businesses - Abundance of resources, great logos on board with great case studies for support - Great employee benefits - Nice team culture

      Cons

      - Product is complex and takes at least 12 months to get your head around everything. The abundance of resources can sometimes be overwhelming without proper guidance on what is a "need to know" vs. a "nice to know". - Aggressive sales targets with average quota attainment(check Repvue website for the most updated data. As of July 2023, Repvue is reporting 48% quota attainment). As a result, there's a big push on increasing sales performance which can be very stressful and tolling on your mental health - Being someone who's worked both within the New Business team and the Expansion team, avoid new business as it is much harder to generate revenue. Expansion is an easier sell and more enjoyable. - Management can be out of touch. You need to know how to manage upwards.

      1.0
      Mar 5, 2024

      Not a great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Product and support team

      Cons

      Incompetent management team short term thinking Toxic work environment

      Viewing 1 - 3 of 1,288 Reviews
      Related searches: Smartsheet jobs | Smartsheet salaries | Smartsheet benefits | Smartsheet interviews | Smartsheet conversations
      ReviewsSmartsheet reviews

      Glassdoor has 1,371 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.