Is Smartsheet a good company to work for as a Client Development Manager?

Client Development Manager professionals working at Smartsheet have rated their employer with 3.4 out of 5 stars in 65 Glassdoor reviews. This is a higher than average score with the overall rating of Smartsheet employees being 3.2 out of 5 stars. Search open Client Development Manager Jobs at Smartsheet now and start preparing for your job interview by browsing frequently asked Client Development Manager interview questions at Smartsheet .

Does Smartsheet pay Client Development Manager employees well?

Client Development Manager professionals rate their compensation and benefits at Smartsheet with 3.6 out of 5 stars based on 65 anonymously submitted employee reviews. This is 8.7% better than the company average rating for salary and benefits. Find out more about Client Development Manager salaries at Smartsheet.

How happy are Client Development Manager professionals working at Smartsheet?

46% of Client Development Manager employees at Smartsheet would recommend their employer to a friend. This rating has decreased by 40% in the past 12 months. Client Development Manager professionals have also rated Smartsheet with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.4 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (40) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 134 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 120 reviews)); "Great benefits and time off allowance" ((in 106 reviews)); "Work life balance is great" ((in 78 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 69 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 38 reviews)); "Lots of layoffs happening right now" ((in 18 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Poor training" ((in 6 reviews)); "Promotion is pretty shady and full of favoritism." ((in 4 reviews))

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Smartsheet

Smartsheet Client Development Manager reviews

3.4

46% would recommend to a friend

(65 total reviews)

Rajeev Singh

Not enough data to show CEO approval

39% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Compensation and benefits

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Senior management

3.0

Career opportunities

Client Development Manager employees have rated Smartsheet with 3.4 out of 5 stars, based on 65 company reviews on Glassdoor. This indicates that most Client Development Manager professionals have a good working experience there. Smartsheet is rated in line with the average (within 1 standard deviation) by Client Development Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

65 reviews

2.0

Oct 3, 2025

Flee a sinking ship

Account manager

Recommend

CEO approval

Business Outlook

Pros

The only pro's left are good employees at rep level

Cons

C-Level, the decisions being made by these staff make the job untenable. Clients have responsed so poorly to recent USM changes that retaining and driving new revenue is becoming less and less achievable. The client's main issues are the way the USM has been deployed and the fact that the 90-day true-up gives them no financial security over budgeting and predicting the software cost.

Smartsheet Response

9mo

We’re happy to hear that you’ve enjoyed working with your colleagues! We do recognize the challenges you’ve raised around our Smartsheet pricing model. Our goal with the updated pricing model is to deliver greater long-term value and flexibility for our customers by providing our customers with a more transparent pricing experience, as well as a way to better manage their subscriptions. We also take customer feedback on our model very seriously, and have already made changes to it based on feedback. Thank you for your review, and we wish you the best of luck in your next adventure!

3.0

Jul 24, 2025

Became a company I no longer recognized

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good people to work with , working for a SaaS company that the majority of customer generally like your product was nice.

Cons

Leadership seemed to have lost sight of what made the company so great to work for when I first started. Over hired and didnt seem to take when the desired outcome wasn’t achieved.. Just sold to PE as an exit stage left strategy.

Smartsheet Response

11mo

We’re glad to hear that you enjoyed working with your colleagues. We agree– our colleagues and product are pretty awesome! We also recognize that the past year has brought significant change with the transition to PE and our evolving leadership strategy. Our focus remains on building long term, sustainable growth and continuing to create an environment and product that our people and customers thrive in. Thank you for your review.

4.0

Mar 20, 2025

Great place

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people and leadership at the company

Cons

Lots of change has taken place

Smartsheet Response

Thank you for your review! We are so happy you’ve enjoyed working alongside your colleagues and our leadership team. Change is happening, and it’s leading to great advancements.

Viewing 1 - 3 of 65 Reviews

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