Does TAL pay their employees well?

According to anonymously submitted Glassdoor reviews, TAL employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TAL. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at TAL?

58% of TAL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TAL 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TAL?

Claims Consultant (14) , Actuarial Analyst (5) , Case Manager (5) , Customer Service Representative (5) , Manager (5) , Analyst (4) , Business Analyst (4) , Customer Experience Specialist (4) , Senior Manager (4) , Administrative (3) , Marketing (3) , Project Manager (3) , Senior Actuarial Analyst (3) , Senior Analyst (3) , Underwriter (3)

What are the pros of working at TAL according to real employee reviews?

"great people to work with" ((in 22 reviews)); "Work life balance is good in TAL" ((in 11 reviews)); "Good pay, have to leave due to out" ((in 9 reviews)); "The benefits are great." ((in 8 reviews)); "Expected bonus" ((in 7 reviews))

What are the cons of working at TAL according to real employee reviews?

"Senior Management will not interact with you if you're not on their perceived level." ((in 5 reviews)); "feels like fight club when you come to work, poor management, no actual training, but sent to a 3 week 'training course' where you chat all day, full portfolio from about week 2, high case loads, no support from lower" ((in 4 reviews)); "Unfortunately the transparency and communication and lack of customer service" ((in 3 reviews))

TAL reviews

Compare reviews

3.5

58% would recommend to a friend

(220 total reviews)

Fiona Macgregor

89% approve of CEO

68% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.0

Senior management

3.0

Compensation and benefits

2.9

Career opportunities

TAL has an employee rating of 3.5 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TAL employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

220 reviews

5.0

Nov 29, 2025

Very good

Claims consultant

Recommend

CEO approval

Business Outlook

Pros

Relaxed corporate environment with great people in claims

Cons

Lower pay ranges but high growth when moving to smaller companies

4.0

May 28, 2026

Overall - Enjoyable & Fast Paced

Claims consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible work arrangements Hybrid Inclusive Development opportunities Corporate life insurance

Cons

High workload worsened by high employment turnover at times

1.0

May 13, 2026

Toxic management culture with poor work-life balance

Project management analyst

Recommend

CEO approval

Business Outlook

Pros

Some good colleagues and learning opportunities depending on the team.

Cons

Very poor management culture with excessive micromanagement and little trust in employees. Salary growth is disappointing, with minimal or no yearly hikes despite hard work and performance. There is noticeable partiality within teams, and professionalism is lacking in some areas. Work-life balance is extremely poor, especially for working parents and new mums. Flexible work arrangements are not genuinely supported and often become a source of stress rather than support. Management does not seem to prioritise employee mental health or family responsibilities. Overall, the environment can feel unsupportive, exhausting, and not employee-focused.

TAL Response

3w

Hi there, we're sorry to hear that you have had a negative experience at TAL. We strive to create an environment where our people are empowered and trusted to deliver their best, while being supported by managers and colleagues when they need, with the right flexibility. We are always open to feedback, and your comments will be passed on internally to help ensure ongoing improvement.

Viewing 1 - 3 of 220 Reviews

Jobs at TAL

Claims Technical Specialist

Claims Consultant, Group Claims - AusSuper

TAL

TAL reviews

Ratings by category

Reviews by job title

Very good

Overall - Enjoyable & Fast Paced

Toxic management culture with poor work-life balance

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