Superloop reviews

3.5

57% would recommend to a friend

(2 total reviews)
avatar

Paul Tyler

69% approve of CEO

50% positive business outlook

Reviews by job title

2 reviews

Reviews about ""

Return to all reviews
1.0
Jul 29, 2024

Not super at all

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Limited free staff internet plan.

Cons

Pay, micro management, and lack of leadership. Lots of discount selling, reminiscent of the utilities strategy of old.

2.0
Mar 5, 2023
Recommend
CEO approval
Business Outlook

Pros

* Free internet * Hybrid work environment

Cons

* Staff is not treated as human talent. Rather, staff is treated as peasants who has to agree to what management says * Lot of favouritism and nepotism * Good and hard working employees are given more responsibilities without any change in contract or without any pay rise * Talent is not appreciated. Good talent is asked to keep their ideas to themselves as no one cares * Automated Rotating roster is broken. You can have a schedule where you are working for 12 days straight without any day off. * New database system implemented with no risk analysis * Staff has very little to no support with the complex issues from management * There is no reward for doing a good job * People doing different roles are getting paid same * Offshoring the call centre and there is no quality check.

Glassdoor has 104 Superloop reviews submitted anonymously by Superloop employees. Read employee reviews and ratings on Glassdoor to decide if Superloop is right for you.