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      Smartsheet

      Engaged Employer

      Smartsheet reviews

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      3.3

      44% would recommend to a friend

      (1,288 total reviews)
      avatar

      Rajeev Singh

      29% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.1

      Culture & values

      3.0

      Career opportunities

      2.6

      Senior management

      Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Oct 16, 2025

      Fast paced

      Customer success associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Robust product, with an interesting customer base. Good conditions

      Cons

      Ever changing, which is challenging.

      avatar
      Smartsheet Response
      7mo
      Thank you for your review! We’re so happy that you’re happy here.
      5.0
      Apr 1, 2025

      On a mission to market domination!

      Director, enterprise sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Warm, welcoming and genuine people, everyone mucks in to drive deals forward. Great product sold on value and not feature function. Teams collaborate and work well together as everyone is striving to take the business forward. New commissions scheme is great and a reward for riding through the recent acquisition. The brand is picking up speed and the market persona's are starting to take real notice of how we can change the enterprise work and project delivery landscape. The product is a strong fit for all market segments which gives Smartsheet the edge over the obvious competitors who struggle in enterprise.

      Cons

      The Smartsheet brand identity has been undervalued in market, Customer education is a key part of everyone's day to day to day role to ensure the capabilities are understood. This has led to slower than desired lead flows. Complex product, most AE's take minimum 6-9 months to ramp.

      avatar
      Smartsheet Response
      1y
      We are happy to hear you’ve enjoyed working at Smartsheet! We agree - our employees are pretty great and always willing to do what it takes to succeed. As we grow and expand into new and existing markets, we are excited to educate our customers on the value of our product and what we can do for them. Thank you for your review.
      5.0
      Mar 24, 2025

      Acc Exec

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, supportive management that wants everyone to win as a team. Amazing benefits such as Private health, WFH / travel allowance, Hyrbid working

      Cons

      Sold to private equity, culture changed with new management

      avatar
      Smartsheet Response
      1y
      Thank you for your feedback! We are so happy that you enjoyed working with us, and we wish you the best in your next adventure!
      Viewing 1 - 3 of 1,288 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,370 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.