Qantas reviews

3.8

73% would recommend to a friend

(1,367 total reviews)
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Vanessa Hudson

83% approve of CEO

55% positive business outlook

Qantas has an employee rating of 3.8 out of 5 stars, based on 1,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qantas employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team and collaborative culture across departments. Strong brand, interesting projects and good exposure to large scale marketing campaigns and stakeholders.

Cons

Large organisation means processes can be slow and change takes time. Multiple approvals required due to regulatory environment.

5.0
Aug 10, 2014

Varied opportunities over many years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many and varied roles across many different businesses. Good opportunities to grow for those who are willing to manage their own career.

Cons

Poor performance is not well managed.

4.0
Nov 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Qantas has an outwardly progressive stance about lots of things. Many of their corporate policies are really generous and well received by the staff, and they are forward thinking in many ways. Their focus on customer service and satisfaction is solid, and people like to create impeccable experiences. When I was leaving there was a strong sense of change in the air, which was starting to ruffle the right feathers.

Cons

There is some serious bureaucracy which is difficult to overcome because of it's age, and the average tenure of employees (something like 15+ years). There are some really challenging people problems they face from a cultural perspective, as many employees are still there from when the airline was a government entity, and can have low motivation / drive for success. There are some entrenched middle-managers who are fearful of change, which affects many decisions.

Viewing 1 - 3 of 1,367 Reviews

Glassdoor has 1,547 Qantas reviews submitted anonymously by Qantas employees. Read employee reviews and ratings on Glassdoor to decide if Qantas is right for you.