Does Jetstar Airways pay their employees well?

According to anonymously submitted Glassdoor reviews, Jetstar Airways employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Jetstar Airways. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Jetstar Airways?

51% of Jetstar Airways employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jetstar Airways 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Jetstar Airways?

Cabin Crew (95) , Flight Attendant (23) , Customer Service Officer (19) , Manager (11) , Customer Service (10) , Airline Pilot (7) , Project Manager (7) , Business Analyst (6) , Customer Service Representative (6) , Cabin Crew Member (5) , Analyst (4) , Crewing Officer (4) , First Officer (4) , Pilot, First Officer (4) , Senior Business Analyst (4)

What are the pros of working at Jetstar Airways according to real employee reviews?

"Learning environment, fun culture, good ambo" ((in 41 reviews)); "Friendship within the organisation great people" ((in 40 reviews)); "Good friends and colleagues" ((in 26 reviews)); "Good benefits" ((in 24 reviews)); "Great team and discounted flights" ((in 14 reviews))

What are the cons of working at Jetstar Airways according to real employee reviews?

"Long hours and lack of sleep" ((in 21 reviews)); "no work life balance when you're low" ((in 10 reviews)); "No career progression in sight." ((in 9 reviews)); "Slow progression on development." ((in 3 reviews)); "You are not paid your training (which is through Altara for Cabin Crew) 5 weeks you will need to support yourself and then once you start working they hold over a month so you are now nearly at 10 weeks." ((in 3 reviews))

What are the top reviewed Jetstar Airways locations?

Melbourne , Sydney , Brisbane , Collingwood , Adelaide , Cairns , Gold Coast , Tullamarine , Newcastle , North Melbourne , Mascot , Maitland , Hobart , Airport West

Skip to content Skip to footer

Notifications

Jetstar Airways

Jetstar Airways reviews

3.5

51% would recommend to a friend

(438 total reviews)

Stephanie Tully

61% approve of CEO

50% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Work/Life balance

2.7

Senior management

Jetstar Airways has an employee rating of 3.5 out of 5 stars, based on 438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jetstar Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Ratings by disability

Disability

Reviews by job title

438 reviews

4.0

Jan 1, 2018

A somewhat happy flight attendant

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Overall I really did enjoyed being a flight attendant. I was on a casual contract which gave me more flexiblilty to pick up/ or easily get rid of shifts. Everyday is different which makes the job more interesting. Working for Jetstar is a good foot in the door to persue in your dreams of being a flight attendant.

Cons

It can be very exhausting and colleagues can be very nasty. It sometimes felt like I was back at high school with all the drama. No penalty rates for working on public holidays. You don’t get paid for doing ground school (4-5 weeks)

1.0

Feb 6, 2019

Please don't read this and think, oh it's just 1 person's opinion.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cheap staff fares but be warned - they're not guaranteed and you may have to say goodbye to your travel plans if someone buys a commercial ticket (ie not staff discounted) at the last minute.

Cons

- Toxic cliquey culture. There's the 'popular' crew, and then everyone else. So basically like high school. - Does NOT care about employees at all. Not their careers, mental health, nothing. - Only cares about Revenue, Revenue, Revenue. Will give you X resources to deliver $5M in revenue. Next day, the target goes up to $10M because so-and-so underperformed this quarter, while resources remain at X if you're lucky. - Severe shiny ball syndrome - mostly in response to competitor activity/campaigns, rather than strategic changes in priorities - Count tenure as dog years, you'll be worked to the bone.

1.0

Jan 8, 2018

Cabin Manager

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Dynamic working environment, fun people to work with.

Cons

No thanks for putting in overtime, working holidays for no extra incentive pay. Missed out on Christmas with my family for 8 of the 11 years I was employed. Harassed if you take sick leave, no opportunity to move up though the ranks of management - the prefer Crew to stay front line and advance direct entry staff instead.

Viewing 1 - 3 of 438 Reviews

Jobs at Jetstar Airways

WHS Safety Advisor - Engineering

Aircraft Maintenance Engineer

Tooling & GSE Coordinator

Melbourne

View job