Interesting projects, but poor management and toxic culture - AVOID! - Anonymous employee Transport for NSW Employee Review

Where to begin?! - Despite a root and branch restructure in 2015 (costing millions in consulting fees and redundancies), unfortunately very little has changed; in fact the ongoing cycle of restructures and realignments is distracting and unnecessary, without driving any real change and seemingly protecting incompetent GMs and Directors; - Executive leadership dictate from on high and have little or no understanding of what is happening on the “shop floor” and the behaviours of certain senior managers, particularly in Customer Experience and Infrastructure and Services teams - Little or no trust placed in staff to deliver on projects – ongoing micro-managing and changing of goal-posts without little consideration for the customer - Little or no career progression – unless you are part of the in-crowd, including limited (if any) funding for training; - Bullying and threats from senior management unless you conform to their way of thinking; HR is useless and provides little support; - High pressure environment with often unrealistic deadlines and expectations from senior leadership, leading to rushed, ill-thought outcomes and constant, numerous presentations and documents. - Pretty depressing office environment and IT technology is poor – most staff work off outdated desktop PCs; you need to fight tooth and nail to get a laptop and even harder to get it 4G enabled to allow remote working! - Despite a dedicated internal comms team, communications between teams is still poor – with senior managers failing to communicate changes, leading to confusion and lack of clarity