Pros
There are great people who genuinely try to help members.
Cons
The CIO constantly purchases expensive products that don't work, are not required, or are useless. The procurement process doesn't follow what is common everywhere. The offer from a vendor will be sent to procurement without proper engineering validation. Her people(middle engineering managers) push the procurement team to buy products with too many questionable items. There is a hearsay that even a chatbot vendor has asked her to provide testimonials with the HCF logo (before the procurement process being finalised or the product being used) and she has asked her people to send some testimonials. Her objectives are not the success of the business and its members Her objective is to make sure she can stay in power by having a charming character and showing off every month with her new purchase. Her behaviour has caused chaos and stress in different teams at HCF.