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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Stable, flexible& great WFH culture with work life balance - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      5.0
      Jun 8, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have Been with the company for 5years and they have trusted remote work long term. The work life balance and flexibility are amazing.Supportive team leads, salary is always credited on time.

      Cons

      Being remote 5years. I miss occasional team bonding.

      avatar
      Firstsource Solutions Response
      2w
      Thank you for sharing your feedback and experience. We’re pleased to hear that you have enjoyed the flexibility and work-life balance offered through our long-term remote work culture over the past five years. It is encouraging to know that the support provided by your team leads, along with the reliability of timely salary payments, has contributed positively to your overall experience.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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