Toxic mentorship leads to a disastrous experience - Accounts Officer Civica Employee Review

1.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There were no positives that I could take away from this truly horrendous experience.

Cons

The colleague that was supposed to mentor and train me in the APAC arm of the business was northing short of one the most horrible human beings that one could ever encounter and if fact all she did was ensure that I was totally set up for failure in my role as opposed to success.

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Civica Response
1mo
Thank you for taking the time to share your feedback, we genuinely appreciate it. You’re right in acknowledging that we are on a journey of change and we recognize that at times it can feel inconsistent, particularly when it comes to leadership transitions. That said, we strongly believe the direction we are moving in will create a more modern, effective and engaging workplace for everyone at Civica. One of the things we value most is that our people feel comfortable speaking up and feedback like yours plays an important role in helping us improve. Encouragingly, our recent engagement results show improvement, which tells us we are moving in the right direction and we remain committed to continuing that upward trajectory. Although you are no longer with the organization, I'd welcome the opportunity to speak with you directly and find out more about your experiences and what could have been improved. Thank you again for your honesty. Soraya Qureshi Director of People Business Partnering

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