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Charlie Health

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Worse Company I've Ever Worked For - Destroyed my Mental Health - Admissions Counselor Charlie Health Employee Review

1.0
Aug 7, 2023
Recommend
CEO approval
Business Outlook

Pros

They hire really amazing people, just to absolutely take advantage of them and ruin their mental health

Cons

This was truly the worst job I've ever had in my life. I lasted only a few months because it completely destroyed my mental health. It was the most toxic work environment, I had no work life balance, and leadership didn't care about their employees at all. They would often say "you're saving lives" to get you to feel guilty if you actually felt burnt out for the impossible metrics they had you hit. There was an environment of fear as everyone made you feel like you'd get fired every day if you didn't meet the insane expectations. Everyone on my team either got fired or left because they just couldn't take it anymore. I remember reading the negative reviews before I accepted the offer with Charlie Health, and said ohh maybe my experience will be different. But NO. LISTEN to this. You will be miserable in this job.

Explore other reviews about Charlie Health

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The environment & people you work with are unmatched. The bar is high and it’s evident why

Cons

Wish there was more flexibility on PTO / other fringe benefits

1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is rewarding and we get to do great things for clients every single day. Also being remote is something you really can't beat!

Cons

Many... contract employees are not able to renogitate for a different pay rate, so definitely ask for what you plan on making as long as you are working here (and this is different from how it was when I started 2 years ago!) Also, the scheduling is a mess and groups are often closed or merged, so clients are frustrated and may then take it out on you... They have recently started evaluating facilitators by AI-recorded metrics and these are the sole determinant of your worth as a team member, so if you don't perform according to those standards (which don't capture the whole "picture" of a group) then you may be let go without much warning. Lots of shifts in leadership recently and the facilitators and clients are really paying for it. Very disappointed... this was a wonderful job opportunity but now I feel stuck because I want to be remote, but I will be making the same wages indefinitely unless I find a new job.

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