I applied through a recruiter. I interviewed at Specsavers (Bournemouth, England) in Jun 2019
Interview
I had a lovely pre-interview with a recruiter from the head office in London, who scheduled two interviews in Bournemouth in different branches. Both interviews were very easy, with the managers being very clear with the role requirements and open to questions from my side so we could get aligned.
Interview questions [1]
Question 1
My experience with customer support, and my knowledge of glasses and lenses. Some case examples of finding solutions for retail problems, an example of a difficult moment.
I applied in-person. I interviewed at Specsavers (Tamworth, England) in Feb 2020
Interview
Handed my CV into the store as advertised.
Rang the same day to let me know that they would like to arrange an interview.
Went for an interview on Friday, asked a few questions. Got a call on the Sunday to let me know I got the job.
Interview questions [1]
Question 1
Give me an example of working in a team?
Give me an example of good customer service?
What do you deliver as an optical Advisor?