Medibank Customer Service Officer interview questions
based on 2 ratings - Updated Mar 23, 2022
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Medibank interviews FAQs
Customer Service Officer applicants have rated the interview process at Medibank with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 77% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Officer roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Medibank overall takes an average of 18 days.
Common stages of the interview process at Medibank as a Customer Service Officer according to 2 Glassdoor interviews include:
Group panel interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
The Initial Interview was ok and interviewer was pleasant. The usual questions are asked like why do you want to work with the company and they will ask you if salary is alright with you.
Interview questions [1]
Question 1
The salary on offer is XXXXX per annum is this agreeable with you?
I applied online. The process took 1 day. I interviewed at Medibank (Brisbane) in Oct 2014
Interview
It was a group interview with around 15 candidates. The process took around 2-3 hours. Interviewer was knowledgeable about Medibank and seemed to really enjoy what she did.
Interview questions [1]
Question 1
Can you provide an example of a time when you went above and beyond for a customer?