Hyatt Front Desk Receptionist interview questions

Pretty cold, but fair. I didn't end up getting the job but it was a standard interview process, I do think the could be a bit more warm in their attitude, as people are understandably nervous during interviews. I guess that is just pretty standard.

Standard in person in person interview, asking how to deal with customers, situations, etc. Gave a few situations and asked how would I respond in that situation. How would you respond if they had status