Hyatt Front Desk Agent interview questions

I started applying to work for the Hyatt back in 2020 with only two years of experience for a front desk position. Fast forward to now 2024, with nearly 6 years of front desk experience and still can't even land a basic entry level position. Submitted an application, and was automatically denied the very next day, no interview whatsoever. Apparently six years of experience isn't enough. You need a Bachelor's degree to work the front desk and check people in. Either that or the person at HR is pulling names out of hats.

The interview process was very quick and easy. The employer was more focused on how well you would be able to work with guests as opposed to experience. The hiring manager was very nice and made you feel comfortable.