WiseTech Global reviews

3.0

41% would recommend to a friend

(571 total reviews)
avatar

Richard White

34% approve of CEO

36% positive business outlook

WiseTech Global has an employee rating of 3.0 out of 5 stars, based on 571 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WiseTech Global employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

571 reviews
2.0
Mar 9, 2016
Recommend
CEO approval
Business Outlook

Pros

- Excellent culture and diversity! There are so many people with so many backgrounds and religions its almost like the entire world's representatives are in the one office. This shows how open they are in terms of diversity. - Excellent perks! With your morning breakfast choice of eggs and toast and jams, or a wide variety of fruits, or even if you want to pick from an endless list of cereals, you will not run out of options in the morning! - The downstairs gym area and personal trainer will make sure you work off all that food! - Monthly birthday celebrations are provided with a wide range of cakes and even Thai food for lunch! - Pizzas and drinks every Friday afternoon! - Most people are friendly and there is a general sense of a stress free environment. - CEO and chief architect have a great attitude and won't hesitate to spend time to talk to you. - Their x-mas parties rock! Literally ;) - Their hardware is phenomenal with every engineer provided two 42'' monitors with hexa-core processors for your machines... very spoiled! If perks are what you are looking for in a company, this place is for you!

Cons

- Software is extremely stale, with WinForms (outdated since 2005), ADO.NET DataSets (superseded by EF in 2007) & Windows CE for device development (outdated since 2006). - They've reinvented the wheel on almost the entire stack, with a custom ORM, custom CI, custom cloud, custom query builders (rather than linq to entities) and even custom accounting software (instead of SAP/Oracle/MYOB). The majority of the developers are experts in WiseTech's specific architecture, but have no idea about the frameworks and tools out in the real world, making it extremely hard for them to be valuable in the software industry. - Their flagship product is distributed via RDP to customers rather than standard practice SOA or Smart Client apps! This makes the usability experience of the product horrendous with lagging and latency on every user interaction. The intermittent hanging is also a detriment to user experience. - Any new opportunities to write new modules in their flagship product are still written in WinForms with no developer interests in delving into tools more recent than 10 years! - Code base doesn't adhere to best practices: PascalCasing private fields, test classes in the same source file as implementation classes, namespaces don't match folder structure, no dependency injection (making mocking and stubbing difficult), and UX practices are non-existent (i.e. documentation over intuitive flow through the app). - Archaic task management system based off a single book that targets industrial warehouses which was written in the 1980s (when PCs weren't even on everyone's desktops!). Most software development companies these days follow 21st century books written by software experts that recommend a vast array of agile methodologies to suit any software process. Again, rather than using existing task management tools, they have resorted to re-inventing their own heavy, slow, unresponsive, non-intuitive incarnation. - Emotional attachment to projects, leading to overly defensive attitudes towards change and improvements. This is precisely the opposite of innovation. - Their new(er) rebuild has been (so far) 6 years in the making and is using "current" tools like WPF & JQuery which have already been outdated before the product is even complete. It is still monolithic, which means staleness might last yet another decade while the rest of the tech world changes around them. If pride in a company's software solution is what you are looking for, this place is not for you!

1.0
Feb 13, 2016

Good perks but terrible work

Recommend
CEO approval
Business Outlook

Pros

- Fully-stocked kitchen - Celebration of birthdays with "Cake Day" - Beer o' clock - Free gym with personal consultations and classes - Nice friendly people - Very fun parties for Chrissy, Melbourne Cup and more.

Cons

- Demotivating, mismanaged, and poorly thought-out developer induction process. Despite any previous experience, new developers spend around 3 months in a 'bootcamp' where they individually and in strong isolation must learn how WiseTech does unit testing, coding style, work items etc. Which in of itself is fine, except the arbitrary limit of 10 work items that must be completed, which are randomly assigned and range from being incredibly easy to extremely difficult (involving senior developers). Despite an enormous amount of feedback to the small team of two (one twenty year old) who manages the induction into the entire development team of Sydney (about 200ppl), they remain adherent to the rule of one work item completed = one point. Even when a developer may have fixed a bug in a feature which parallel is removed by a senior developer, they refuse to acknowledge or compensate the work put in and the learning involved as contribution to their induction score of 10 completed items. - Little to no appreciation of work or ability. Their chief developer believes that their problem rests with hiring, not retention. Look towards the latter. There was a recent PhD in hardware engineering hired at WiseTech that had to go through 3 months of gruelling C# bug-fixing induction before they were allowed into the telematics team, which uses an entirely different skillset. There are developers who are assigned on rotation to teams where their skills and talents could clearly be of benefit to WiseTech in other places. - Antiquated technical engineering. Their new product is built by enterprise C# developers in web technologies (Knockout.js). Understandably, there is a disparency between the two skillsets and this in combination with a seemingly ignorant avoidance of all of the standards and practices they kept in their flagship product, means it is utterly unmaintainable. The product has gorgeous UX, but for anyone looking for an engineering role, it is terribly designed underneath. JQuery spaghetti code everywhere, clear misunderstanding of CSS practices, including putting text in content attributes, completely ignoring the i18n foundation the company is built upon. The web app fails to load because the theme's styles/colours are stored in a database which is updated by a C# winforms app...each development task in their new product needs to be duplicated twice, once for the Web frontend and once for the XAML frontend. - Stifling culture. WiseTech touts their culture of fostering innovation and change-makers all over its external and internal branding. In my experience this is largely ignored unless you are very high in the organisation. - Documentation is non-existent in many cases. Half of the time this makes sense because there's no need, the other half of the time it's essential to setting up the development environment. - Their self-designed software for managing work frequently didn't work and actually degraded in quality while I was there. After being in beta for 2 years, you would've hoped this would not be the case.

1.0
Feb 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Big companies, with basically no competitors, salary is decent. There is also a gym in the office, with private classes that people can use for free

Cons

The company developed their own management board, a system that gives people tasks to work on. This made the company become like a "factory", no one talks to each other, people don't help, the philosophy is that if you learn by yourself you are going to remember, while if someone teaches you it's not as effective. They also believe that stress helps people working harder, so every tasks assigned to you has a timer associated with it, and they take metrics to check how well you are performing. There is no involvement in design decisions for new developers, tasks come from "somewhere". People prefer written communication over face to face, even if you are sitting 2 meters apart. I worked in a team for over a month and I didn't even know the names of the people sitting around me. Some of the people in the company have a great IQ but definately lack of social skills. It has definately been the worst working experience of my life.

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