Travelex reviews

3.3

46% would recommend to a friend

(1,396 total reviews)

Tony DSouza and Richard Wazacz

57% approve of CEO

48% positive business outlook

Travelex has an employee rating of 3.3 out of 5 stars, based on 1,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Travelex employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jan 19, 2019

Travelex Australia

Recommend
CEO approval
Business Outlook

Pros

You will meet interesting people

Cons

If you work for Travelex Australia, be prepared to be treated like a child. Staff, including store managers, are incapable of doing their job effectively because the company is micromanaged to the extreme by regional management teams that both do not understand the realities of the store experience and refuse to acknowledge staff feedback or ability. The payroll department of Travelex Australia Ltd are another thing entirely. Many times I was left without an appropriate paycheck due to the team ignoring logged hours, and they will do nothing to rectify this in a reasonable amount of time. Shifts that were not paid in the appropriate paycheck were never rectified sooner than a month after they should have been paid.

1.0
May 16, 2019

Pay peanuts.. get monkeys!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cover rate on foreign cash for staff (except your salary won't allow you to travel beyond your city.. so a useless benefit)

Cons

Poor Management, HR non existent. Never seen a caring email come from HR about anything, just for silly surveys that do nothing and don't improve anything. They will rip you off with salary and wages.. then fight to make sure you aren't paid for any time owed to you. If you are a senior person in the company you are paid well, also if you are friends with the management. Otherwise you get nothing Lots of bullish and scare tactics from people you expect to help you (HR!!)just an unprofessional place. Weight lifted off my shoulders the day I walked out of there. wish I did it sooner

3.0
Dec 5, 2017
Recommend
CEO approval
Business Outlook

Pros

It is a multinational company and the company itself does try to provide best customer experiences around the world. They do provide training and certifications.

Cons

Management in Australia really needs to work up. Training provided is not up to the par and customer service is not the best in industry. Moreover, working for Travelex doesn't make you feel pride as there is a sense of no connection to the company as a whole. Every sales consultant is working on their own in their stores and rarely know other people in the company. Pay level is often not justified with the stress level and responsibilities.

Viewing 1 - 3 of 1,396 Reviews

Glassdoor has 1,568 Travelex reviews submitted anonymously by Travelex employees. Read employee reviews and ratings on Glassdoor to decide if Travelex is right for you.