Thomson Reuters reviews

Low salary and progression. Software is outdated and lots of performing issue.

Limited opportunities for career growth or salary increase. Most employees come to work to "cruise" once they release there is no advancement opportunity. Weak, entrenched middle management from a bygone era most having outdated and obsolete work practices and culture- namely promoting a "look busy at all times culture" and promoting the importance of putting in "face-time" with senior members. Managers measure employee performance using detailed metrics, but they are completely disregarded when it comes to promotions or salary reviews. There is weak leadership, most managers lack vision, creativity or competence. Career progression is stunted and not based on merit, rather being cosy with the right members of management. Salaries in entry level roles below market rate. Software company that does not hire any direct talent for the software, rather relying on incompetent middle management that outsources all the technical coding work to contractors in India and Asia. The business model seems to be acquire software that is already established, rebrand it and leave it to languish without a facelift or upgrade for many years, leading to constant customer complaints and falling customer retention rates (for accounting and tax). Global company which has little investment in Australia Pacific. Most platforms and softwares likely to be superseded by AI, and their exorbitant price tag means only larger law firms and corporates are able to afford most of their legal resource platforms. Customer retention is mainly due to established history (Thomson Reuters and LexisNexis having a virtual duopoly in the market for legal primary and secondary materials through their platforms Westlaw and Lexis) however with lack of real innovation most lawyers of the future will not rely on this exorbitant platforms to access the law. Employees are rated by their direct manager, but there is not process for managers to be rated, meaning there is no accountability for poor management decisions and no repercussions for poor managers for their mistreatment of staff.