Does TPG Telecom pay their employees well?

According to anonymously submitted Glassdoor reviews, TPG Telecom employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at TPG Telecom. This rating has been stable over the past 12 months.

How satisfied are employees working at TPG Telecom?

73% of TPG Telecom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TPG Telecom 3.9 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TPG Telecom?

Project Manager (28) , Customer Service Representative (24) , Technical Support Representative (16) , Account Manager (13) , Customer Service Representative (CSR) (12) , Network Engineer (11) , Sales Representative (10) , Corporate Helpdesk Engineer (9) , NOC Engineer (9) , Software Engineer (9) , Team Leader (8) , Analyst (7) , Business Development Manager (7) , Customer Solutions Advisor (7) , Finance Analyst (7)

What are the pros of working at TPG Telecom according to real employee reviews?

"Great people and work provides a sense of meaning and accomplishment." ((in 50 reviews)); "Great Culture and its shows in most staff you work with across the company" ((in 34 reviews)); "work life balance is good" ((in 23 reviews)); "friendly colleagues at your level that want to help the best they can if you ask nicely." ((in 20 reviews)); "Benefits are good and staffs are quick to process papers" ((in 19 reviews))

What are the cons of working at TPG Telecom according to real employee reviews?

"Salary is too low by today's market standards and newhires get more pay than the tenured employees." ((in 43 reviews)); "Micro management under David Theo (ex chairman)." ((in 34 reviews)); "hour shift, low pay, they do not have shift loading, high turnover." ((in 11 reviews)); "In my time there's no training to learn the current trends in web tech." ((in 10 reviews)); "no bonus and no perks" ((in 9 reviews))

What are the top reviewed TPG Telecom locations?

Sydney , Melbourne , North Sydney , Brisbane , Perth , Macquarie , Glebe , Adelaide , Newcastle , North Melbourne , Australia Plains , Hobart , South Sydney Municipality , Richmond , East Brisbane , Gold Coast , Southport , Paramatta , Victoria, Australia

TPG Telecom reviews

3.7

73% would recommend to a friend

(669 total reviews)

Iñaki Berroeta

85% approve of CEO

64% positive business outlook

Ratings by demographic groups

Gender

Sexual orientation

Disability

TPG Telecom has an employee rating of 3.7 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TPG Telecom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

669 reviews

5.0

Mar 26, 2026

Good Role Especially if you're in Uni

Customer solutions specialist

Recommend

CEO approval

Business Outlook

Pros

- Flexible Hours - Good pay considering the other retail jobs out there - Good stepping stone if you're looking to go into management, but not be a full manager

Cons

- Telco retail sales is very different to regular retail. You're dealing with customer issues - You are expected to act as a manager or assistant manager, even though you don't have the designation of a manager - You have no real authority as a Specialist

TPG Telecom Response

2mo

Thank you for sharing your experience. We’re glad to hear you valued the flexibility, pay, and development opportunities our retail roles can offer. We appreciate your feedback on the responsibilities involved in telco retail and will continue to focus on supporting and recognising our teams.

5.0

Mar 25, 2026

Great place to work

Technology manager

Recommend

CEO approval

Business Outlook

Pros

Great Work Life Balance, Good management

Cons

Very few options for promotion

TPG Telecom Response

2mo

Thank you for taking the time to share your experience with us. We’re pleased to hear you’ve enjoyed a strong work–life balance and supportive management during your time at TPG Telecom. We also appreciate your feedback regarding career progression, which is valuable as we continue to review development and growth opportunities across the business. We wish you continued success in your career.

5.0

Nov 24, 2025

not too shabby

Sales associate

Recommend

CEO approval

Business Outlook

Pros

free phones and nice people

Cons

dealing with difficult customers can be hard

TPG Telecom Response

5mo

Thank you for sharing your feedback. We’re glad to hear you’ve enjoyed the free phone benefits and working with friendly colleagues. We also recognise that customer-facing roles can be challenging at times, and we appreciate the effort required to support customers through difficult situations.

Viewing 1 - 3 of 669 Reviews

Jobs at TPG Telecom

Customer Resolution Advisor

Customer Support Advisor - Social Media - Hybrid

Customer Support Specialist

Corporate Collections Officer (Customer Support Specialist)

TPG Telecom

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Good Role Especially if you're in Uni

Great place to work

not too shabby

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