ServiceNow reviews

4.1

80% would recommend to a friend

(47 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

Reviews by job title

47 reviews

Reviews about "Compensation"

Return to all reviews
1.0
Mar 7, 2026

From Great to Worst

Recommend
CEO approval
Business Outlook

Pros

Office facilities, RSUs, salary, decent product.

Cons

Middle management behaviours have turned toxic and the culture now runs on fear and control. Most of the week is swallowed by forecast meetings, “urgent” daily monitoring, and performative activity reporting. Outcomes matter less than optics. Instead of enabling people to do their best work, the environment punishes initiative and rewards compliance. It’s exhausting, demotivating, and a poor use of anyone’s time

4.0
Jan 9, 2026

So good so far

Recommend
CEO approval
Business Outlook

Pros

Great for remote employees. You can work from anywhere

Cons

Salary are not matching market standards

Viewing 1 - 3 of 47 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.