Question 1

Is Probe CX a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Probe CX have rated their employer with 3.4 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of Probe CX employees being 2.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at Probe CX now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Probe CX.

Question 2

Does Probe CX pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Probe CX with 2.6 out of 5 stars based on 43 anonymously submitted employee reviews. This is 3.9% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Probe CX.

Question 3

How happy are Customer Service Representative CSR professionals working at Probe CX?

Accepted Answer

50% of Customer Service Representative CSR employees at Probe CX would recommend their employer to a friend. This rating has decreased by 42% in the past 12 months. Customer Service Representative CSR professionals have also rated Probe CX with a 3.7 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 2.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Probe CX?

Accepted Answer

Customer Service Representative (249), Customer Service Agent (58), Customer Solutions Specialist (55), Customer Service Representative (CSR) (44), Team Leader (26), Customer Service Specialist (24), Customer Service (17), Customer Experience Executive (13), Customer Service Champion (12), Call Center Agent (10), Call Centre Agent (9), IT Service Desk Analyst (9), Collections Officer (8), Service Desk Analyst (8), Talent Acquisition (8)

Question 5

What are the pros of working at Probe CX according to real employee reviews?

Accepted Answer

"Great people (excluding higher management)" ((in 48 reviews)); "Work from home and comfortable" ((in 39 reviews)); "Certainly had great colleagues and manager though that will still depend on your department" ((in 27 reviews)); "Teams leaders are great and reliable" ((in 19 reviews)); "AU managers are good with their people" ((in 17 reviews))

Question 6

What are the cons of working at Probe CX according to real employee reviews?

Accepted Answer

"poor management and not challenging" ((in 78 reviews)); "Poor training" ((in 52 reviews)); "low salary.. hard to get incentive.. company don't want you to get incentive." ((in 50 reviews)); "Upper management was terrible and never listened to any complaints put through" ((in 13 reviews)); "No benefits, no paid annual leave." ((in 11 reviews))

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