Hilti Group reviews

Working at Hilti can be a mixed bag. On one hand, it's a good place to start as account management. But there are some real challenges, such getting paid 75k-80k per year One big issue is that you often have to chase senior managers for support. The current focus seems more on impressing higher-ups than looking out for the team. Hilti used to be great for learning and support from managers. But things changed with new senior managers who care more about admin work than actually helping their teams. They might even throw you under the bus to score points with higher management. Senior account managers have it tough. They have to onboard newbies for months while trying to hit their own targets. This leads to a lack of support for new hires, who are promised a lot during recruitment but then face a steep learning curve and little help. Many experienced managers have left recently, frustrated by the emphasis on fake data over real support. And while tools like Salesforce are powerful, they've become more about admin work than actual sales, eating up a lot of time on your laptop than being out there getting sales Some sales managers also lack cultural sensitivity, making the environment feel outdated and unwelcoming to diversity. If you're into administrative work, Hilti might suit you. But if you want strong mentorship and a supportive culture, it might not be the best fit right now.

Deteriorating Work Culture - Once upon a time this company really maintained the small company work environment for such a large company - supportive, innovative, understanding. Over the past 2 years has moved to a more traditional multinational corporation. Little to no training and support and purely thinking short term numbers with cut a paste approaches that dont necessarily work for every area of the business (this comes from Region). Inspires little to no outside the box thinking and approaches. Back of house severely lean and understaffed (lots of problems daily) and heavily layered process that bottleneck issues being resolved rather than fixing them. Many people have left in a short time frame exacerbating these issues. Expectation by management is for the highest performing sales people however wage is very underwhelming for their expectations. Workload from Salesforce (large amount of time spent on laptop logging data) and winning large management meetings with customers you would expect more than the 70-80k in 2024. Recently had to bump people from the 70k mark because so many employees were disgruntled at the workload for the pay and caused a large turnover. Great opportunity for graduates or people with little to no experience though to get a foot in the door. Unfortunately the culture has deteriorated to a point of us vs them between upper management and sales people where there is no mutual respect between either. Once upon a time this company felt very much on the same level with mutual respect for each other and a level of understanding of why decisions were made but now we have an environment where the sales team feels incredibly alienated from Management and management use a my way or the highway approach to try bring them into line causing further alienation and further disengagement from the workforce. With a large mount of people resigning and around a third of the NSW division under 3 months in the role, management has an opportunity to start fresh and hopefully avoid this in the future. Hopefully this is just a teething period for new business strategies. I would love to see the old Hilti culture return where it felt very much like a family anyone from the absolute bottom to the absolute top could have a laugh and be themselves however it feels more like everyones just trying to tow the line and say buzzwords that will get them brownie points or keep them out of the firing line. This is normal for large corporates just a shame to see Hilti join the rest of them after being so unique for so many years.