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Dear Colleague,
I am sad for you and I am sorry that you feel this way. I want to try to help and I trust my reply will offer you food for thought.
Please do feel free to reach out to me at katewood@hka.com; as I will willingly listen and progress your concerns. I want to reassure you that you can raise your concern internally and it will be managed and investigated in a professional, supportive, and confidential manner.
In HKA we do not tolerate bullying or favoritism. We also have a robust set of ways to raise concerns, as I emailed out to all our global colleagues on October 5 2021.
Based on my eighteen months in HKA, I believe we have a healthy culture at HKA and to continue to support that we openly share with all colleagues how to raise a concern. We also report to our main Board the numbers of complaints, grievances and whistleblowing instances that we have in HKA; so we are transparent and open for challenge and improvement. The number of instances during 2021 is negligible; yet of course we always respect any colleague raising a concern and deal with it most respectfully.
HKA is committed to an environment where open, honest communications are the expectation, not the exception.
I respect that these are your opinions listed under Cons; notwithstanding that, I do disagree with you about “double standards, no support, low pay and no incentives” My experience is that:-
- we have high standards and everyone is held to account for these high standards
- there is much support for our people, from our line managers to our global people team
- our pay and total reward package is good, including a bonus plan based on delivering collaborative results and having the right behaviors. I know we will continue to review our Total Reward approach, as there is still room for improvement here.
Everyone is entitled to feel how they want to feel of course.
I do know that the vast majority of our colleagues in HKA are most positive about our successful, growing, and improving organization – I know this from discussions with colleagues and also our annual global colleague survey where our colleagues scored the following questions:
“HKA encourages good ethical business practices” 8.7/10 score from our colleagues
“Overall, how satisfied are you working at HKA” 7.9/10 score from our colleagues
“How likely is it you would recommend HKA as a place to work” 7.8/10 score from our colleagues
“Employee health and wellbeing is a priority at HKA” 8/10 score from our colleagues
“My manager provides me with the support I need to complete my work” 8.3/10 score from our colleagues
“My manager cares about me as a person” 8.4/10 score from our colleagues
As mentioned above feel free to contact me so I can try to assist; as I certainly do not want any colleague to feel as you do.
Please take care of yourself and reach out if you need any support, particularly during this pandemic which is a challenging time for all.
Best regards
Kate Wood
Partner, Chief People Officer
