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Great Southern Bank

Engaged Employer

Great Southern Bank reviews

3.7

65% would recommend to a friend

(232 total reviews)
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Paul Lewis

78% approve of CEO

57% positive business outlook

Great Southern Bank has an employee rating of 3.7 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Southern Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

232 reviews
1.0
Mar 28, 2021

Look elsewhere! There are far better places to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Access to retail discounts via reward gateway (FYI - this is not unique to CUA) • Some nice people to work with who genuinely want to make a difference (although regularly prevented in doing so)

Cons

• Prepare to be overworked and underpaid! • Salaries are below market average • No bonus or recognition for high achievements • No annual bonus scheme. • No guaranteed pay increase scheme for employees on packaged contracts. • Company is always looking for the cheapest option in everything they do incl. systems, software, projects etc even if it’s not fit for purpose • Middle management (Incl Head Of’s & Snr Leaders) across most areas of the business are incompetent. Huge egos willing to throw anyone under the bus to save themselves. • C-suite / Executive team are out of touch with reality and working off their own personal agendas. • Allot of employees with long term tenure are resistant to change • Poor change management across the business incl poor communication. E.g - CUA have performed mass redundancies and the only people to know it’s happening are the people pulling the strings and the people directly impacted. • Lack of transparency, honesty and integrity. Allot of secretive BS occurs. E.g - I have seen highly qualified, experienced and suitable employees (incl managers) be made redundant, only for someone else to be brought in to perform the exact same role, under a slightly different name. Execs and middle management hiring their mates from other competing companies to surround themselves with yes-men. • The company are full of silos with little to no cross collaboration • Poorly managed and run enterprise projects. Project sponsorship is poor. • Lack of BPM maturity. • They like to use non documented rules/policies that negatively impact employees, to get away with as much as they can. So if you work your butt off and achieve some amazing things, above and beyond what is expected of you in your role, you won’t be recognised or compensated for it. • Lack of strategic direction. • Old and out of touch board members • Out of date systems and software. • Lack of career progression • No support for training and development. Everything has to be paid and arranged by you.

1.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people pass through on the way to better things so you may make some new connections.

Cons

Fails to follow its own processes and policies leaving employees abused and exposed. Makes lots of noise about mental health but when you actually have a workplace induced mental health condition they don’t want to know about it telling you it’s “not practical” to make basic adjustments. Protects incompetent and deceitful leaders even when they lie and throw innocent employees under the bus for their own failings. Poorly organised internal workflows and operations, technology that lags behind other businesses. No career progression possible or training provided to keep up with changes. LOTS of great people made redundant for no good reason, then later the same roles re-hired with modified job title. Insist you come into the office multiple times a week even if you have to commute hours and end up sitting there all alone, will not negotiate on this. Has a flexible working policy that sounds great but when you apply to have the smallest adjustment made even for genuine legal reasons you are treated with contempt. Lots of nepotism amongst managers, hiring old buddies and connections. Years of hard work, blood, sweat, loyalty and overtime mean nothing here. Management does not genuinely care about your welfare, happiness or career aspirations, it pays lip service only. You are regularly forced or strongly pressured into emptying your leave balance at certain points in the year (Christmas, EOFY to name a few) so it is difficult to accrue enough time for a real holiday with the family. Leadership comes up with these big ideas (think rebrand) then without consultation or any understanding of what they’re asking sets absurd deadlines for completion, causing the pressure to flow downward and any sense of planning to fall apart.

1.0
Feb 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Maybe the discounted health insurance, definitely not the salary, job security, bonuses or career development - as there are none!

Cons

Lack of strategic direction, way too many Senior Managers with zero requirements to have them there. Completely removed executives who have no idea what is actually happening in their businesses and rely on survey after survey to get a ‘sense check’, though no action is undertaken to improve the culture or the way staff are treated. Redundancies are happening at an alarming rate, branches are closing, outsourcing of their contact centre happened (though remained in Australia) and job security is REALLY LOW!

Viewing 1 - 3 of 232 Reviews

Glassdoor has 247 Great Southern Bank reviews submitted anonymously by Great Southern Bank employees. Read employee reviews and ratings on Glassdoor to decide if Great Southern Bank is right for you.