Is Gallagher a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Gallagher have rated their employer with 3.8 out of 5 stars in 77 Glassdoor reviews. This is a higher than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Gallagher .

Does Gallagher pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Gallagher with 3.1 out of 5 stars based on 77 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Gallagher.

How happy are Client Service Associate professionals working at Gallagher?

70% of Client Service Associate employees at Gallagher would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Client Service Associate professionals have also rated Gallagher with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.2 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (106) , Analyst (99) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (83) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 299 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 215 reviews)); "They have good benefits and HR is helpful" ((in 186 reviews)); "flexible and can work from home" ((in 164 reviews)); "Allowance is good and work culture is good" ((in 107 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 271 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 241 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 227 reviews)); "got canceled and no training or experience received" ((in 120 reviews)); "I had a bad manager with little to no work." ((in 76 reviews))

Gallagher Client Service Associate reviews

3.8

70% would recommend to a friend

(77 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

91% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (77 reviews)

Ratings by demographic groups

Race / Ethnicity

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Client Service Associate employees have rated Gallagher with 3.8 out of 5 stars, based on 77 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

77 reviews

4.0

May 26, 2026

Good benefits but limited internal growth opportunities

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits and hybrid workflow model

Cons

Difficult for internal growth and career direction

2.0

Oct 30, 2025

Low pay

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good work environment, hybrid schedule, flexible

Cons

Pay was extremely low, no bonuses given to employees and no raises. Only 10 days of pto given in first 5 years, which is much lower than industry standard. Communication could have been a little better between management and employees.

4.0

Aug 21, 2025

ok

Client service associate

Recommend

CEO approval

Business Outlook

Pros

ok job for beginner, pay reflects work

Cons

ok not too many cons

Gallagher Response

9mo

We’re happy that you appreciate your experience at Gallagher. Our goal is to cultivate a strong and supportive culture. Thanks for your review.

Viewing 1 - 3 of 77 Reviews

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Gallagher Client Service Associate reviews

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Reviews by job title

Good benefits but limited internal growth opportunities

Low pay

ok

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