Question 1

Is GEICO a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at GEICO have rated their employer with 2.3 out of 5 stars in 166 Glassdoor reviews. This is a lower than average score with the overall rating of GEICO employees being 2.7 out of 5 stars. Search open Customer Service Representative CSR Jobs at GEICO now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at GEICO.

Question 2

Does GEICO pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at GEICO with 2.8 out of 5 stars based on 166 anonymously submitted employee reviews. This is 10.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at GEICO.

Question 3

How happy are Customer Service Representative CSR professionals working at GEICO?

Accepted Answer

5% of Customer Service Representative CSR employees at GEICO would recommend their employer to a friend. This rating has increased by 64% in the past 12 months. Customer Service Representative CSR professionals have also rated GEICO with a 2.0 rating for work-life-balance, 2.8 rating for diversity and inclusion, 1.9 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at GEICO?

Accepted Answer

Customer Service Representative (1157), Claims Adjuster (722), Auto Damage Adjuster (464), Insurance Agent (319), Sales Representative (303), Supervisor (222), Claims Representative (221), Sales Associate (206), Insurance Sales Agent (176), Claims Specialist (175), Claims Service Representative (170), Customer Service Representative (CSR) (167), Licensed Insurance Agent (132), Claims Supervisor (120), Software Engineer (102)

Question 5

What are the pros of working at GEICO according to real employee reviews?

Accepted Answer

"Great benefits and when you weren't on a call you didn't have to do much" ((in 1625 reviews)); "Good pay... but it's meant to incentivize you to ultimately take their underwhelming internship and eventual job offer." ((in 1542 reviews)); "Give great training and make sure that you know exactly what you are doing before you get into the job." ((in 453 reviews)); "GEICO has always hired great people and I thoroughly enjoyed working with everyone I did there." ((in 438 reviews)); "Work from home is great." ((in 220 reviews))

Question 6

What are the cons of working at GEICO according to real employee reviews?

Accepted Answer

"Poor management and over bearing" ((in 726 reviews)); "There is no work life balance and they don't care about their employees at all." ((in 367 reviews)); "Getting a good supervisor (which there is almost  NO wasy to control) will make or break your career." ((in 275 reviews)); "Upper management do NOT care about you and will make your life miserable." ((in 218 reviews)); "Bad managers ruin the experience" ((in 184 reviews))

GEICO

GEICO Customer Service Representative CSR reviews

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Good pay and benefits, but high expectations lead to burnout

Poor management leads to high turnover

Good pay but suffers from micromanagement and poor balance

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