No free thinking, no support - Customer Experience Xplor Technologies Employee Review

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Random leave entitlements. Magic shows.

Cons

- they preach “transparency” and the CEO became the CEO of the TSG education vertical. He said he would be unbiased and to judge him by his actions and his actions were as follows: - discontinued the other companies product - only promoted executives from his own company - made all of the sister companies engineering team redundant except for 4 or so He has made a meme out of one of his employees. The developers don’t seem to want to share their knowledge. Any questioning of the grand plan is met with criticism and condescension. The management don’t seem to understand how to actually run a successful business for what clients need and instead focus on random small features to try and please a niche. Your performance review is based on how well you fit in the cult of “being humble” of which the CEO is not. If you disagree with something then you are not “embracing change” and apparently that makes you a terrible person. There has been mass exodus of staff who have all spoken about the changes that need to be made to keep staff / instead they made a bunch of them redundant.

Explore other reviews about Xplor Technologies

5.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Love working remote, Lots of support.

Cons

I have not one negative thing to say.

2
2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I still get to work with the team I was acquired with (those who weren't unceremoniously canned at least).

Cons

-Insists on a hyper rigid corporate model, and it shows everywhere. In product development, leadership, HR. There's so much bureaucracy and rigidity in getting an answer to anything and all it means at the end of the day is that everyone you go to for help or clarification will pass the buck to the next guy. -Zero regard for employees as people. These people are cheap cheap cheap. It shows in salaries and benefits (worst US medical premium coverage I've ever seen), but also in subjecting employees to using terrible outdated tools, and in laying people off at a moment's notice with no regard for them or the workloads of those left behind. HR/People team where it seems like nobody knows what to do or how to help; everything is someone else's job. -It is a mess internally. It's a company made up of 20+ other products/brands, and nobody's talking to each other because nobody even can talk to each other. Everyone's on different systems, different payroll, different Slack, different Teams, two different versions of every policy, it's a joke. -It's depressing as hell watching them buy up other companies, fire half of them, and suck the soul out of those left behind. -I had a job I loved before we merged with Xplor. It's been less than a year here now and I cannot get out of here fast enough.

3
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