Pros
Team Environment: The colleagues you work with on the floor are a standout aspect of the role. They are supportive, collaborative, and create a positive team atmosphere, making day-to-day work more enjoyable despite challenges.
Cons
Management: Regardless of your work ethic or performance, employees often feel undervalued, as though they are treated as just a number. There appears to be a strong presence of favouritism and decisions influenced by popularity rather than merit. Culture: The workplace culture can be toxic at times, with frequent gossip and instances of bullying. It may be surprising to learn how many employees have been emotionally impacted by their experience here. Staffing Levels: There is a noticeable shortage of staff, particularly during peak periods such as the financial year. This places additional pressure on existing employees and can impact overall workflow and morale. Leave & Benefits: Annual leave is not always guaranteed, even for employees who have accrued significant leave over time. While staff travel benefits are offered, they can be difficult to utilise due to limited time-off approvals—particularly during peak seasons—making these benefits less accessible in practice.