Pros
Interacting with families, trying to make a difference in someone’s life.
Cons
If you have a family, this job is not for you. There is training but the training does not train you to do your job. The paperwork is impossible to complete in a 40 hour week. No support from upper management. There’s a high turnover because of the stress and lack of organization of this agency. Case managers are not fully trained with the resources needed to do the job. There’s a constant feeling of chaos on this position. New case managers have it the worst when trying to navigate the duties of the position. There’s no guidance and no balance of case load. Some case managers have high case loads in the 40’s or 50’s. On call is not presented accurately, and you become a taxi and adult babysitter one week out the month on top of still dealing with your caseload. Unrealistic expectations and lack of support from upper management. People usually work this position until they have a mental breakdown and walk out.