The worst company ever! - CLAIM OFFICER Gallagher Employee Review

1.0
Aug 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Nil, honestly can’t think of one good think except maybe 2-3 nice work colleagues

Cons

Where do I start….I thought long and hard whether I should leave a review, then I decided to do it as it can hopefully help someone else……Gallagher -Bassett was the MOST TOXIC place I’ve ever worked at! Ridiculous, unrealistic work load, low pay (you’d be better of at your basic customer service representative job where you get similar pay, but MUCH, much less work pressure and demand ) I felt overqualified, yet very underpaid, and painfully overworked . I started bringing issues from work to my home, something I’ve never done before, and I started getting seriously ill from it, both mentally and physically.It was just exhausting, and I’d like to think that I am somewhat resilient, however this nearly broke me! Low -med management is completely incompetent and they are constantly ghosting teams, yet expecting unrealistic targets and ever-changing kpi’s. There is lack of support and empathy, very cliquey work place, gossipy, almost high school like, which I find pathetic for a professional work environment. There is also no work life balance, which they heavily advertise,unless you are in a management position. Overall, not worth it and trust me , there is a good reason why this company has such high staff turnover and they are constantly advertising for the positions to be filled out. Stay far far away from that toxic work place if you value yourself and your sanity! :)

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5.0
May 22, 2026
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Pros

Good people, opportunities to be challenged and learn

Cons

Complex industry with moving parts

3.0
Jun 7, 2026
Recommend
CEO approval
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Pros

Job security. Claims are always being filed.

Cons

A lot of processes and changes, once you really learn the process.

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