the ocean gate of dental labs - Product Marketing Dandy (NY) Employee Review

Thank you for sharing your feedback. It’s true that we have had to make really difficult decisions this year. There is no doubt about that. These decisions were aimed at putting Dandy into a strong financial position so that we can build an industry-defining company and continue to delight dentists in the US for the long haul. We do not in any way underestimate the impact that those challenging decisions can or have had on our team members internally. At the same time, we frequently discuss internally that it takes great employees to build a great company. We do not want any employee at Dandy to feel like a cog in the wheel. We have a lean team of people focused on building a next-generation company for dentists. Every single employee at Dandy today can point to 1 or more company level OKRs that they are a part of driving. There is no one sitting on the sidelines doing work that doesn’t ladder into the bigger picture. Our understanding and appreciation that it takes great employees to build a great company is why we often promote from within. We believe in and recognize our strong performers and give them opportunity to grow alongside our company. The specific individuals you’ve mentioned in your post are examples of internal promotions. Both of the individuals mentioned are female leaders with a strong track record of success and continue to propel our company forward. I am proud to work alongside them. Female leaders are often subjected to extra scrutiny and can be easy to target. The “experienced leaders” you’ve described were all older male leaders, which makes us question whether there are underlying stereotypes that may be affecting your perspective. Diversity is a critical focus for Dandy. We do not discriminate based on age, gender, sexual orientation or race. We actively fight against those stereotypes to ensure we are promoting diversity of thought throughout our company. Lastly, we want to call out that scale is difficult. Dandy has been working hard to vertically integrate to take full responsibility and control over our product manufacturing and quality. We hold extremely high standards for ourselves in this domain and have invested significant capital in vertical integration to build our own manufacturing facilities so that we can continue to lead the industry in quality of design and manufacturing of dental appliances. Dandy employs more Dental CDTs (and former dentists) than nearly any lab in the USA. Quality is absolutely paramount to our customers and absolutely paramount to us and has been a focus of ours since inception of the business. As a company, we know there are always ways to improve. Growth is a constant work in progress. We hope from the above note you have a better sense of where we’re focused, why we’re focused there and why we’ve made the decisions that we have this year, but if there are still questions in your mind, please reach out. I can be reached at dena.upton@meetdandy.com and welcome continued feedback directly.