The people are the culture. Global management needs improvement - Anonymous employee Concentrix Employee Review

3.0
Sep 15, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Local management team is supportive 2. The people is what makes the culture here. People in every department are all very talented and always willing to help and share. 3. Professional and personal development budget is provided 4. Work from home policy is great 5. Collaborative culture and great bunch of talented hardworking employees have no problem delivering top quality products efficiently 6. Projects are meaningful and interesting and have been winning awards. 7. Secondment in other offices

Cons

1. Salary is below the market average for most roles besides the global management. 2. Promised salary increment was frozen in March due to Covid, there wasn’t any 1 to 1 discussion about the percentage of increase or the new salary figure between March to August until a week before month end. Employees are expected to accept the new salary without negotiation even though they said negotiation would be part of the process but it wasn’t. The employees happen to be the one driving this conversations instead of the management. The impact of the lack of salary related conversations has caused talented people to leave the company which has been a common pattern for a while. 3. Since Concentrix acquired Tigerspike, there has been a continuous nudge to cut costs even as small as removing cookies from the office pantry. That sort of cut cost technique isn’t smart. It also affects the morale and culture of the company amidst other sorts of cut cost techniques. Especially when tigerspike is doing really well financially even during Covid. 4. There is a lack of transparency regarding salary bands. 5. Important news regarding company changes in Tigerspike & Concentrtix are announced at the very last minute via an email from the CEO.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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