Toxic and mediocre. Please stay away. - Software Developer Airwallex Employee Review

1.0
Sep 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Some good people with good intentions are trying to fix this place but those people have no influence on the direction of the company.

Cons

Be careful of the fake 5 star reviews. I suspect these were added by HR or the senior leadership. This is really a Chinese company, not Australian. The majority of the engineering workforce is based in Shanghai. The CTO and other early engineers based in Shanghai have very low standards. They often take shortcuts and leave a mess behind for others clean up. Please do a quick search on LinkedIn before deciding to join Airwallex to see how long on average employees last in this company. I bet it won't look promising. If the above is not enough for you, continue reading: - Toxic culture that's largely dominated by non-technical managers. Engineers are treated second class without a doubt - Uninspiring senior and executive leadership which micro-manages everyone - Company culture is incompatible with western and Australian values - The standard for the engineering practices is the lowest I have seen and I worked for several successful startups in the past. - Because the company is dominated by Chinese work culture, expect to be measured by a standard that you won't like

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Airwallex Response
4y
Thank you for your feedback. We do not encourage members of the team to falsify reviews on Glassdoor, as this is not in the spirit of what we are trying to achieve as a business. Airwallex is growing rapidly and we acknowledge that there are certainly lots of ways we can improve. We are a team of 1100+ people, across many global locations and we value the input of all team members to foster these improvements. Your feedback is appreciated and will be shared with the Engineering Leadership team so we can learn and improve.

Explore other reviews about Airwallex

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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