Bunnings Warehouse reviews

The major flaw with Bunnings is upper management, and wage budgets. Wages are set as a percentage of sales, so when it's quiet, there are less people on the floor. Team are constantly short staffed, sick leave is high due to the stress. Team are expected to help out in other areas they're not skilled in. Customers get upset due to lack of team on floor. Head office have instigated automatic ordering systems that get it wrong and deliver too much or too little on a regular basis. You're expected to unpack pallets of stock, and serve customers, and cover in other areas, all at the same time. Stress is high and i observed many of my team either leaving having sick leave, in tears, etc. Many people i work with have issues with anxiety, many report this goes away when they're on leave. The retail space is stressful, dealing with over 100 customers a day is stressful, and customers can be rude, aggressive, and downright nasty and vengeful. This issue has gotten so bad the SDA have launched a marketing campaign demonstrating that abuse towards staff isn't tolerated. However these posters aren't shown in public, only in the tea-room which seems to defeat the purpose. Customers will regularly steal items, on a daily basis i'm writing off theft items. Have to pick up customers trash, half eaten sausages, napkins thrown on the ground and drink containers left on the shelves. In short, working with the public is a nightmare and you don't see how horrible society can be until you work in retail. It's not a healthy career for anyone, it will take away from your sanity, and you need to be thick skinned to survive. For $24 an hour, it's simply not worth it, not by a long shot. Burnout is high. Team morale is low.

-I worked at Bunnings for 4 years. When I started I was so excited because I had always loved the company and thought joining the team would be amazing. For about 6 months it was great, people were fun to work with, job was fun. But as I got further in I realized very quickly that Bunnings plays favorites big time. Was being bullied and mistreated by my department managers and tried to report them many times but because they were all best friends with higher management team members, NOTHING HAPPENED. Ended up in tears on many occasions because of this. Was yelled at in front of customers on one occasion and a customer did more to defend me than my management did. Pretty disgusting if you ask me. -Had to beg and beg for months to be trained further. Wanted to join lower management and ended up being put in a position I wasn't trained or equipped for. Was then constantly ridiculed by management for not doing my job properly when in actuality, I didn't actually know what my job entailed. -Bank of Hours System - honesty the stupidest creation ever. Pay me for what I work, it's as simple as that. -Constant change of management - Your management team changes multiple times a year. Once you finally build a relationship with trust, you get chucked someone new and everything changes again. -They blame you for their mistakes, constantly! Expect you to do so much, and punish you when you don't. Inadequately train you and then harass you when you're not getting enough done. -Understaffed constantly! Tell you to call for help, but are always understaffed. Customers get angry at us, not management. Hated being yelled at for something that is out of my control. When you ask management to roster more people on, they say if we made more sales, maybe we could. Great outlook... NOT. - I could go on and on, but you get the idea. There's no respect and no recognition.