Question 1

Is Big W a good company to work for?

Accepted Answer

Big W has an overall rating of 3.6 out of 5, based on over 1,140 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 67% of employees would recommend working at Big W to a friend and 56% have a positive outlook for the business. The best reviews about Big W have been left by employees working as Customer Service Associate, Store Team Member and Store Associate.

Question 2

Does Big W pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Big W employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Big W. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at Big W?

Accepted Answer

67% of Big W employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Big W 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at Big W?

Accepted Answer

Customer Service (52), Customer Service Representative (51), Retail Assistant (43), Retail Sales Associate (41), Checkout Operator (33), Store Team Member (30), Night Fill Team Member (25), Customer Service Associate (24), Fill Associate (20), Team Member (20), Sales Associate (18), Cashier (16), Casual Sales Assistant (15), Fill team member (14), Night Fill (13)

Question 5

What are the pros of working at Big W according to real employee reviews?

Accepted Answer

"The actual job itself is easy and the pay is good for what you do." ((in 95 reviews)); "Good people to work with" ((in 73 reviews)); "All staff were friendly and easy to work with." ((in 51 reviews)); "Team is great and makes working there enjoyable" ((in 44 reviews)); "Flexible hours and days" ((in 42 reviews))

Question 6

What are the cons of working at Big W according to real employee reviews?

Accepted Answer

"Often times can become overwhelmed with store politics and poor management." ((in 87 reviews)); "The business doesn't care about you, which means the store managers don't care about you." ((in 53 reviews)); "no training for the most part you will wing it" ((in 20 reviews)); "No career progression available unless you were favoured by the managers" ((in 16 reviews)); "hours are competitive and upper management only see you as a number" ((in 10 reviews))

Question 7

What Big W locations have received the highest employee ratings?

Accepted Answer

Merrylands, Narellan, Rouse Hill, Chermside, Melbourne

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Management? Never heard of her

Work from home option overshadowed by toxic team dynamics

Supportive culture, but staff can feel overworked

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