AppDynamics reviews

3.8

65% would recommend to a friend

(892 total reviews)
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Linda Tong

55% approve of CEO

51% positive business outlook

AppDynamics has an employee rating of 3.8 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppDynamics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

892 reviews
3.0
Oct 11, 2021

Past its prime

Recommend
CEO approval
Business Outlook

Pros

- Great benefits, Cisco is a great employer - Great SEs, very switched on - Solid sales process and emphasis on value selling - Fantastic product when customers use it well and it can be implemented properly - Great lifework balance - If you are new to tech and sales, good place to learn your craft - AppDynamics is well respected in the market as a sales organisation (historically)

Cons

The APM glory days are done. AppDynamics is now 80% transitioned into Cisco and not much innovation for years now, all the focus on integration. Sales volume is OK but the competition is now ahead on many technical fronts. The segment as a whole is very tough - doesn't matter who you work for. Recently introduced a significant increase in comp plan with no further resources or real justification, all bets. Leaders in US are good people but just stand ins, the original execs left 3 years ago. Feels quite rudderless. Never hear from the GM and the CRO is new to sales. A lot of people getting promoted by default due to attrition. A very complex product to try and sell, a lot can go wrong in pre-sales process which causes a lot of frustration in the sales teams. Have gone 100% channel but the channel is very underdone and slow to get going. Most of it is just transactional, partners not driving many deals if any yet. Channel team good guys but seem to lack the right resources. Sales are still driving opportunity creation through to close. Locally we are celebrating a lot of mediocrity and enforcing the wrong message. A lot of participation awards and even cult-like behaviour. Many folks hit their numbers through freebies with Cisco, with very little follow through but management look the other way because it's retiring quota. Not many large complex deals being done anymore. Reps taking the easy route because direct selling poses so many challenges, including demand. Management want to get back to 'real' selling but won't provide what's needed to be successful, product is lagging & not enough excitement around it. Sales remuneration is below the market average now for SaaS. This is largely because of Cisco. They are struggling to compete with the huge OTEs being thrown around by startups and hyper growth organizations. Cisco doesn't understand this world and won't try and compete with it.

3.0
May 29, 2020
Recommend
CEO approval
Business Outlook

Pros

AppD still has a great product that meets a genuine business need. With a decent account list, you will always make money. There are also excellent promotion / pay rise opportunities because there is such a high turnover of staff and management is desperate to positively spin this as a good thing meaning people are frequently promoted way above their capabilities. Good for the individual but some what self fulfilling as others then leave because they have managers with no experience, training or competency.

Cons

The biggest issue with AppD is the fact the thought leadership has all but gone. The real engine that drove AppD forward and made it successful has left. Those who have come in after just blindly try to replicate other peoples ideas but lack the authenticity and understanding. There are also major issues behind the scenes with the product development and SaaS which is very poorly managed resulting in numerous issues for customers. There has been a massive loss of developers meaning product release keep slipping back and Cisco has prioritised integration into its portfolio over any genuine innovation. The brain drain also extends to the Sales and Sales Engineering teams. Huge name customers with massive lifetime spend are now being managed by very inexperienced reps who have no idea about the product, the company or how to get anything done. All up, AppD is still a good place to be, but it is not the rocket ship or start up people claim it to be. This is because the real A Players have long gone and those who have been recruited to back fill are just not of the same calibre.

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Glassdoor has 956 AppDynamics reviews submitted anonymously by AppDynamics employees. Read employee reviews and ratings on Glassdoor to decide if AppDynamics is right for you.