Why do you want to work for DeVry? Why do you want this position? Have you ever worked in a high volume call center, tell me about it? What would you do if there were no calls? Tell me about a time you had a difficult caller, how did you handle it and what was the outcome? What are you short term goals? How do you feel about working nights/weekends and occasional travel?
Can you work in a high stress environment
What is a difficult situation with a student or parent and how did you handle it.
How did you hear about the position?
Tell me a joke
how do you feel about customer service
I was asked what was my experience/background in financial aid?
Why chose financial aid for your career change?
Out of the other applications we received, what makes you stand out.
How would you handle, if your were approaching a deadline and not able to meet it.
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