Why do you want to work for Delta?
Reservation Specialist Interview Questions
1,664 reservation specialist interview questions shared by candidates
A situation at work where you upsaled a client? Example of when you couldn't do what a customer wanted?
Why do you want to work for Hilton?
What will you do if a client wants to have you as his girlfriend?
No difficult questions.... How would you handle an irate caller? How many times do you think it's acceptable to be late or not show up for work?
The most difficult job was when the leader told me to sell him something - anything. I always hate that question. I ended up telling him to give me something to sell - he chose his pen.
Nothing very unexpected or difficult. As this is a work from home position, I did have to bring in proof of my current internet connection/speed but that was fairly straightforward.
What type of hours are you willing to work?
Tell me about a time you had a difficult customer. What did was the outcome?
How would I handle a client when I didn't understand what they are asking for?i
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