Cabin Crew applicants have rated the interview process at Virgin Australia with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 85% positive. To compare, the company-average is 70.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Cabin Crew roles take an average of 73 days to get hired, when considering 60 user submitted interviews for this role. To compare, the hiring process at Virgin Australia overall takes an average of 53 days.
Common stages of the interview process at Virgin Australia as a Cabin Crew according to 60 Glassdoor interviews include:
One on one interview: 21%
Group panel interview: 20%
Presentation: 14%
Background check: 12%
Drug test: 10%
Phone interview: 7%
Skills test: 6%
Personality test: 4%
IQ intelligence test: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
First starts by giving name tag, then moving onto a brief overview of the company, their values, day in life of crew, pay, benefits etc.
Group interview which is usually an activity. Example: Match the guest to the seat.
Solo interview where they ask, why virgin, customer service questions
Interview questions [1]
Question 1
Explain a time you dealt with a difficult customer and how you turned it around.
I applied online. I interviewed at Virgin Australia (Sydney) in May 2026
Interview
video interview . 5-10 seconds to review questions and keep answer under 30 seconds. will ask questions like a time you had to work under pressure, about yourself, rotating rosters etc
Interview questions [1]
Question 1
Tell us about a time you had to work under pressure as a team and how you handled it
Ask 3 questions in video interview then invite to recruitment day for group and individual interviews
Video questions: tell us about yourself and which of our values you relate to
Give an example of a time you were in a stressful environment
What excites me most about the role