Was told I wasn't "Apple Enough", I answered everything to the best of my ability. They want people who are absolute Apple loyalists. I tried to not fan boy out and play it cool. that was not the correct approach.

The interview process was structured and professional. It started with a brief phone screening where basic questions about experience and leadership style were discussed. After that, I had an in-person interview with a senior manager focused on customer service approach, team management skills, and problem-solving in stressful situations. The atmosphere was calm but slightly formal, and the interviewer paid close attention to real-life examples.