Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good environment and culture" ((in 123 reviews)); "Pay is good and competitive" ((in 106 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Sydney , Melbourne , Perth , Dandenong , Alton , Silverwater

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,934 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Oct 22, 2024

Good

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Good good good good good

Cons

None none none none none

5.0

Feb 28, 2024

Global and diverse company with interesting work, good teams, and a strong purpose

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hardworking and capable colleagues. Good work-life balance. Competitive salary. Global company with diverse employees. Strong purpose and mission. Interesting work! It is a 170+ year old company who is pushing for innovation and encouraging the team to reimagine how things are done.

Cons

Change can be challenging and uncomfortable for some people. Some employees are resistant to change and can make work difficult for others.

5.0

Sep 14, 2023

Great place to start career

Dealer support specialist

Recommend

CEO approval

Business Outlook

Pros

- Nice working environment - Good work life balance

Cons

- can't think of any

Western Union Response

2y

No cons?! This is what we love to hear! We're glad to hear that you loved the working environment and company and enjoyed a work-life balance. We wish you all the best in your future career endeavours.

Viewing 1 - 3 of 2,934 Reviews

Jobs at Western Union

Senior Manager, Change Lead - Customer Risk Assessment (Fixed Term)

Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)

Canberra

View job

Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)

Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)

Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)

Western Union

Western Union reviews

Company ratings over time

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Reviews by job title

Good

Global and diverse company with interesting work, good teams, and a strong purpose

Great place to start career

Jobs at Western Union

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