Question 1

Is Coles Group a good company to work for?

Accepted Answer

Coles Group has an overall rating of 3.5 out of 5, based on over 8,453 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 67% of employees would recommend working at Coles Group to a friend and 52% have a positive outlook for the business. The best reviews about Coles Group have been left by employees working as Intern, Customer Service Representative (CSR) and Customer Service Agent.

Question 2

Does Coles Group pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Coles Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Coles Group. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Coles Group?

Accepted Answer

67% of Coles Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Coles Group 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

Question 4

What are the top reviewed jobs at Coles Group?

Accepted Answer

Team Member (377), Customer Service (306), Customer Service Representative (287), Cashier (221), Nightfill Team Member (174), Retail Assistant (166), Checkout Operator (116), Night Fill Team Member (106), Customer Service Supervisor (101), Sales Assistant (97), Grocery Team Member (90), Duty Manager (82), Manager (77), Bakery Team Member (76), Store Manager (65)

Question 5

What are the pros of working at Coles Group according to real employee reviews?

Accepted Answer

"Good pay even for younger workers Good way to start work experience Will work around school/uni hours" ((in 779 reviews)); "Very flexible and good people to work with" ((in 401 reviews)); "Flexible Hours if you are a casual (write in your availability and they will work around it)" ((in 356 reviews)); "Great team and the people you work with are super friendly" ((in 259 reviews)); "Discount and good team members" ((in 170 reviews))

Question 6

What are the cons of working at Coles Group according to real employee reviews?

Accepted Answer

"Poor management and lack of integration" ((in 482 reviews)); "Bad managers and unable to sympathize" ((in 308 reviews)); "Long hours standing up and bad customers" ((in 69 reviews)); "Poor upper management, dire lack of communication." ((in 49 reviews)); "My department manager was creepy and refused to use the online shift system so I never knew when I was working if I had a week off and couldn't look at the sheet." ((in 37 reviews))

Question 7

What are employees saying about Coles Group layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coles Group layoffs and their outlook for job security at Coles Group in 2026.

Question 8

What Coles Group locations have received the highest employee ratings?

Accepted Answer

Pakenham, Frankston, Warrawong, Melville, Chermside, Brookvale, Bankstown, Miranda, Clayton, Smeaton Grange

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Safe work environment, but high pressure for low pay

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