Does Civica pay their employees well?

According to anonymously submitted Glassdoor reviews, Civica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Civica. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Civica?

45% of Civica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Civica 3.5 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Civica?

Software Engineer (78) , Business Analyst (68) , Senior Software Engineer (58) , Manager (43) , Project Manager (43) , Software Developer (33) , Consultant (30) , Library Assistant (28) , Test Analyst (27) , Senior Test Analyst (26) , Account Manager (24) , Junior Software Engineer (22) , Business Development Manager (19) , Director (18) , Sales (18)

What are the pros of working at Civica according to real employee reviews?

"Great culture and where I work (Central Government Division) has one of the most inspiring Executive Directors." ((in 148 reviews)); "Flexibility and good work/life balance" ((in 143 reviews)); "Good benefits though they continuely attempt to chip away at them" ((in 79 reviews)); "Work from home is permanent" ((in 70 reviews)); "Great colleagues (those few that are remaining anyway)" ((in 67 reviews))

What are the cons of working at Civica according to real employee reviews?

"Bad and low salary provided" ((in 76 reviews)); "Not really much cons except low pay" ((in 51 reviews)); "No job security and they put lot of manual work" ((in 34 reviews)); "Very poor ,unskilled, disengaged middle and senior management." ((in 28 reviews)); "Senior leadership continues to make decisions that look good on paper and work out awfully in reality." ((in 27 reviews))

What are employees saying about Civica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Civica layoffs and their outlook for job security at Civica in 2026.

What are the top reviewed Civica locations?

Melbourne , Sydney , Perth , Mascot , Newcastle , North Geelong , North Sydney , Brisbane , Victoria, Australia , Adelaide , Geelong , Gold Coast

Civica reviews

2.9

45% would recommend to a friend

(1,940 total reviews)

Lee Perkins

48% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Civica has an employee rating of 2.9 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Civica employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Jun 24, 2026

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company to work with

Cons

Amazing people to work with

5.0

Apr 15, 2026

Why Civica?

Director, customer engagement

Recommend

CEO approval

Business Outlook

Pros

In January 2027 I will have been at Civica for 10 years. The most I had ever stayed at a company previously was 5. So why Civica! The opportunity to do something meaningful, where family and friends benefit everyday from what I do. Diversity of opportunities. Being a GovTech Champion focused on serving communities across so many sectors brings a variety of opportunities to both develop your career but also keep the passion for what you do. People - the people I work with aren’t just my colleagues - they are my friends and together we help make a real difference in the lives of so many in our communities.

Cons

All companies have a level of disfunction and Civica is not immune to this especially with the amount of change that Civica has gone through over the last couple of years. However as these changes start to mature and be refined I believe that the current levels of disfunction will start to ease and the benefits from this change will soon be realised.

Civica Response

2mo

Thanks for the positive feedback. As you rightly called out, we are in a period of transition and believe we're on the right path to creating a brighter future at Civica, for our teams and the citizens we serve around the world. Thanks for joining us on this journey and our advice regarding measuring and monitoring change will be taken on board. The Civica Team.

5.0

Feb 26, 2026

All good so far!

Professional

Recommend

CEO approval

Business Outlook

Pros

Freedom to make change and improvements

Cons

Still working through transformation but nothing terrible for an organisation going through transformation.

Civica Response

4mo

Thanks for the positive feedback. As you rightly called out, we are in a period of transition but we're confident it will help us to create a brighter future at Civica, for our teams and the citizens we serve around the world. Thanks for joining us on this journey. The Civica team.

Viewing 1 - 3 of 1,940 Reviews

Jobs at Civica

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Software Engineer - Health & Care

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Customer Service Representative - August 2026 Intake

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Civica

Civica reviews

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Great

Why Civica?

All good so far!

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