Does Bupa pay their employees well?

According to anonymously submitted Glassdoor reviews, Bupa employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Bupa. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Bupa?

73% of Bupa employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bupa 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Bupa?

Care Assistant (98) , Customer Service Representative (68) , Manager (67) , Health Advisor (48) , Registered Nurse (45) , Member Service Advisor (40) , Practice Manager (39) , Receptionist (36) , Dental Nurse (34) , Dental Assistant (33) , Project Manager (33) , Healthcare Consultant (32) , Customer Service (29) , Healthcare Assistant (28) , Customer Value Specialist (27)

What are the pros of working at Bupa according to real employee reviews?

"Good benefits relative to market" ((in 183 reviews)); "Great colleagues and team leaders!" ((in 112 reviews)); "Everything was really positive and team was great." ((in 102 reviews)); "Amazing, place the people, the money and the work from home" ((in 56 reviews)); "It offers good training and cares about the employees." ((in 48 reviews))

What are the cons of working at Bupa according to real employee reviews?

"Poor management and lots of red tape" ((in 175 reviews)); "Low pay and no over time" ((in 128 reviews)); "Low salary and pressure of sales" ((in 83 reviews)); "Physiotherapy is treated as a silo and clinic managers do not run physio." ((in 66 reviews)); "Long hours can be expected in busy periods but you're likely to get this in most jobs." ((in 58 reviews))

What are employees saying about Bupa layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bupa layoffs and their outlook for job security at Bupa in 2026.

Bupa reviews

3.9

73% would recommend to a friend

(3,236 total reviews)

Iñaki Ereño

81% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

3.9

Compensation and benefits

3.8

Career opportunities

3.7

Senior management

Bupa has an employee rating of 3.9 out of 5 stars, based on 3,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bupa employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 23, 2017

Terrible corporate culture and management

Administrator

Recommend

CEO approval

Business Outlook

Pros

Health insurance discount Free coffee at some sites Work from home available Reasonable wage with perks

Cons

Horrible management and HR processes Managers are able to bully employees with little reprisal All HR conflicts are kept confidential, so offenders can prosper and move up without recieving any real consequences Forced positivity at all times, inability to acknowledge accept project failures Expectation that if you aren't constantly participating in team activities (inside and outside of work hours)or question anything that you aren't a good employee and don't care about your team

Bupa Response

8y

Hi there, We can see that you are an ex Bupa employee, with 3 years of experience and understandably, we are very interested to learn more about your feedback. We find the serious nature of your feedback concerning and would like to hear from you. This can be 100% confidential if you wish. Can you please give me call on M: 0437 375 858 or email E: hazel.thurlow@bupa.com.au If you are not comfortable doing this or identifying yourself, please feel free to post details of your concerns on Bupa’s “Speak Up” website (www.bupa.com/speakup) – this can be done anonymously if you wish. Again, we take this incredibly seriously. I do hope to hear from you so we learn more about the concerns mentioned. Hazel Thurlow - People Experience Director.

2.0

Apr 16, 2014

Outdated policies and procedures

Retail sales

Recommend

CEO approval

Business Outlook

Pros

Higher than average pay scale in industry, discounted health insurance, travel insurance and other general insurance. Recognised Global company name. Positive brand name in market.

Cons

Old systems, and procedures. backward culture. Management lacks leadership skills. Little or no opportunities for career progression. Siloed work environments. Senior managers have been around for years which has stifled new direction and created a status quo so no postive change can take place. Lack of diversity with teams - male dominated hierarchy. Severe "old boys club" syndrome. Lack of honesty among / from senior management. Constant turnover of managers and staff.

2.0

Jan 15, 2018

Agile is not the answer for everything. Get skilled people first.

Senior full stack developer

Recommend

CEO approval

Business Outlook

Pros

Work life balance. Good office location. Health insurance discount. Free coffees.

Cons

Bad culture in tech team. Everything is slow. Simple tasks may take a few weeks or even months. Lack of enthusiasm of technology. Poor leadership of the digital team. Talking big but act small. Careless and clueless about what people's skills are and lost some great people because of that. No real required tech/skills from the leadership, so a lot of times they will just bad decisions.

Bupa Response

8y

Hi there, Thank you for your feedback on your time with us as a Senior Full Stack Developer in Sydney. Understandably, we are rather concerned with the nature of your feedback and would like the opportunity to learn more about your comments on culture, enthusiasm and leadership. We invite you to have a confidential discussion regarding the feedback you have provided by emailing employeefeedback@bupa.com.au, either to Hazel Thurlow, People Experience Director or Nick Wong, Digital Director. If you are not comfortable doing this or identifying yourself, please feel free to post details of your concerns on Bupa’s “Speak Up” website (www.bupa.com/speakup) – this can be done anonymously if you wish. I sincerely hope to hear from you soon. Nhi & Ryan, Bupa People Team ANZ

Viewing 1 - 3 of 3,236 Reviews

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Terrible corporate culture and management

Outdated policies and procedures

Agile is not the answer for everything. Get skilled people first.

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