American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jan 14, 2026

.

Recommend
CEO approval
Business Outlook

Pros

Solid business to work for

Cons

Large, structured business, slower decision making

5.0
Dec 18, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Lots of benefits, flexibility with work hours, reward and recognition strong for top performers

Cons

Highly regulated industry means there's a lot of red tape and achieving things is a slow burn process. It's all meant to protect you & the brand, but it can feel depleting at times

Viewing 1 - 3 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.