Does ADT pay their employees well?

According to anonymously submitted Glassdoor reviews, ADT employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ADT. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ADT?

43% of ADT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ADT 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ADT?

Sales Representative (386) , Customer Service Representative (197) , Residential Sales Representative (177) , Small Business Sales Representative (135) , Sales Associate (103) , Sales (101) , Technician (96) , Installation Technician (91) , Account Manager (73) , Solutions Advisor (69) , Manager (67) , Emergency Dispatch Operator (64) , Inside Sales Representative (59) , Sales Manager (57) , Field Service Technician (54)

What are the pros of working at ADT according to real employee reviews?

"Good benefits and genuinely hard" ((in 385 reviews)); "The pay is good I like to schedule and how close it is to my home" ((in 379 reviews)); "Most of the employees are really great people that would be willing to help you out if they like you." ((in 191 reviews)); "work from home is good" ((in 126 reviews)); "Good money if you are good at upselling" ((in 113 reviews))

What are the cons of working at ADT according to real employee reviews?

"poor management can make you miserable" ((in 377 reviews)); "Commission only is a very hard way to live when the company doesn't live up to their promises." ((in 181 reviews)); "No training (sink or swim)" ((in 174 reviews)); "All the managers do is play around in each other offices and always claiming they are in a meeting or on a conference call." ((in 151 reviews)); "horrible upper management." ((in 106 reviews))

What are employees saying about ADT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ADT layoffs and their outlook for job security at ADT in 2026.

What are the top reviewed ADT locations?

Sydney , Perth , Mulgrave , Brisbane

ADT reviews

3.1

43% would recommend to a friend

(5,218 total reviews)

Jim DeVries

48% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ADT has an employee rating of 3.1 out of 5 stars, based on 5,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Oct 13, 2021

The best place to be

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good parties and social events Freedom to innovate Motivating managers

Cons

a little more transperency to the ground level staff would be appreciated

5.0

Jun 27, 2026

Diverse team with an amazing manager, but challenging customers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There is a lot of diversity. I love the team I am on. My manager is amazing and helps me improve myself with the company. We have different types of Bergs that I am part of the disabilities. Love to meet different people in the company that I would not have met before.

Cons

Customers can be very nasty at times, but with a kind word on your side can make a difference.

5.0

Jun 18, 2026

Respectful leadership with fair compensation and good benefits

Patrol manager

Recommend

CEO approval

Business Outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

Viewing 1 - 3 of 5,218 Reviews

Jobs at ADT

Low Voltage Technician (Job ID 3020889)

Low Voltage Technician

Low Voltage Technician

ADT

ADT reviews

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The best place to be

Diverse team with an amazing manager, but challenging customers

Respectful leadership with fair compensation and good benefits

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