Senior Risk Engineer
Salary: Clerk grade 9/10, base salary $133,348 - $146,945 (+ superannuation) + leave loading, generous leave provisions,
Flexible/hybrid working option with 2 to 3 days attendance at the primary office location is required
Duration: Ongoing (full time role based in Newcastle)
Location: Newcastle

About Us
The Department of Customer Service (DCS) is a service provider, regulator and central agency of government.

Subsidence Advisory NSW operates for the community in coal mining areas of New South Wales, Australia, and is responsible for administering the Coal Mine Subsidence Compensation Act. Expert advice is provided to property owners, government departments and authorities, local councils, community organisations and industries within Mine Subsidence Districts, and throughout NSW.

About Subsidence Advisory NSW Technical Team
The Subsidence Advisory NSW technical team provides specialist geotechnical and engineering expertise to support the assessment and management of mine subsidence impacts across New South Wales. Among others, the team undertakes and oversees technical reviews, risk assessments, geotechnical investigations, and the management of remediation works in areas affected by mine subsidence.

About the role
As a Senior Geotechnical Engineer, you will apply your technical skills and experience to support subsidence advisory services. You will be involved in a range of projects/tasks including scoping and managing geotechnical site investigations, scoping and managing subsidence remediation works (e.g. grouting works), analysis of different survey (ground survey, groundwater, InSAR, LiDAR, GNSS) data and preparation of survey reports, review and interpretation of geotechnical and survey reports to predict and manage mine subsidence risk on existing and future developments.

How to Apply
Provide us with a cover letter telling us how you meet the criteria outlined above and attach a resume detailing your work history, qualifications and skills relevant to the position.

Salary Grade 9/10, with the base salary for this role starting at $133348 base plus superannuation

For enquiries relating to recruitment please contact Jessica Love via Jessica.Love@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Jessica.Love@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process