ServiceNow Senior Technical Support Engineer interview questions
Updated Jan 31, 2025
based on 15 ratings
Difficulty
Average
Experience
Mixed
How others got an interview
82%
Applied online
Applied online
9%
Recruiter
Recruiter
9%
Other
Other
Interview search
15 interviews
Viewing 1 - 5 of 15 Interviews
ServiceNow interviews FAQs
Senior Technical Support Engineer applicants have rated the interview process at ServiceNow with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at ServiceNow (Orlando, FL) in Jan 2025
Interview
Hour long technical interview with some fairly easy coding problems in JavaScript, Java, and Sql.
Just finished a second interview with 4 managers that focused on personalities and scenarios.
Overall pretty smooth and quick process. Happened all within 2 weeks.
Interview questions [1]
Question 1
Name a scenario where a teammate wasn’t able to help you because they were busy.
I applied online. I interviewed at ServiceNow (Hyderābād) in Dec 2021
Interview
Good and preparing for basics will crack the job. Need to have good debugging skills. But work life balance will be lack. It is good growing company and future will be really good.
I applied online. The process took 4 weeks. I interviewed at ServiceNow in Feb 2024
Interview
Applied, after 10 days recruiter call, after 1 week of hiring manager round, after 3 days panel interview, after 1 week got rejected.
Dont go with the Job description its very generic the questions asked in panel interview is way difficult than what Job description mentions.
Job Description asked for Java/Javscipt troubleshooting, but expectation was to have knowledge about SSO, SAML, SOAP API, etc.